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February 7, 2026

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Heating and ventilation solutions for Canterbury homes and businesses. We install, service, and maintain heat pumps and ventilation systems for residential and commercial properties.

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AK HEATING & VENTILATION LIMITED

477 Greers Road
Bishopdale
Christchurch
New Zealand
8053

info@akheating.co.nz

022 608 0704

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Privacy Policy

Last updated: June 2026

AK Heating & Ventilation Limited ("we", "us", "our") is committed to protecting the privacy of everyone who contacts us or uses our website at akheating.co.nz. This policy explains what personal information we collect, how we use it, and your rights under the New Zealand Privacy Act 2020.

Information We Collect

We only collect personal information that you choose to provide or that is necessary to deliver our services. This may include:

Your name, email address, phone number and physical or installation address;
Your suburb or location and details of the heating or ventilation work you are enquiring about;
Any messages, photos or information you send us when requesting a quote or booking a service;
Basic technical and usage data (such as your browser type, device and pages visited) collected automatically through cookies and analytics tools.

How We Use Your Information

We use your information to respond to your enquiries, prepare quotes, schedule site visits and installations, provide servicing and maintenance, process and follow up on jobs, and keep you informed about your service. We may also use it to meet our legal, health and safety, and warranty obligations.

Sharing Your Information

We do not sell or rent your personal information. We may share it only where necessary with trusted parties who help us run our business — such as suppliers, sub-contractors, payment providers and IT or software providers — and only so they can perform services on our behalf. We may also disclose information where required by law.

Cookies & Analytics

Our website uses cookies and analytics services (such as Google) to understand how visitors use the site and to improve it. You can disable cookies in your browser settings, although some parts of the site may not work as intended.

Data Security & Retention

We take reasonable steps to protect your information from loss, misuse and unauthorised access. We keep personal information only for as long as needed to provide our services and to meet our legal and tax obligations, after which it is securely deleted or de-identified.

Your Rights

You have the right to ask for a copy of the personal information we hold about you and to request that we correct it if it is wrong. To do so, please contact us using the details below.

Contact Us

AK Heating & Ventilation Limited
477 Greers Road, Bishopdale, Christchurch 8053, New Zealand
Email: info@akheating.co.nz | Phone: 022 608 0704

Terms & Conditions

Last updated: June 2026

These Terms & Conditions govern your use of the AK Heating & Ventilation Limited website and the services we provide. By using our website or engaging our services, you agree to these terms.

Use of Our Website

The information on this website is provided for general guidance only and may be updated or changed at any time without notice. While we aim to keep content accurate and current, we do not guarantee that it is complete or error-free.

Quotes & Estimates

Any prices or quotes provided are estimates based on the information available at the time and are subject to a site assessment. Final pricing may change where site conditions, product availability, or the scope of work differ from what was originally described. Quotes are valid for 30 days unless stated otherwise.

Bookings & Services

When you book an installation, servicing or maintenance job, you agree to provide safe and reasonable access to the property and accurate information about the site. We will make every effort to attend at the agreed time, but timing may be affected by weather, supply delays or circumstances beyond our control.

Payment

Payment is due as set out in your quote or invoice. We reserve the right to charge for work completed and materials supplied. Ownership of any supplied goods remains with us until payment has been made in full.

Workmanship & Warranties

We carry out our work to a professional standard. Installations are covered by our workmanship guarantee, and products are covered by the relevant manufacturer's warranty. Warranties may be affected by misuse, lack of servicing, or alterations carried out by others. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 where it applies.

Limitation of Liability

To the extent permitted by law, AK Heating & Ventilation Limited is not liable for any indirect or consequential loss arising from the use of this website or our services. Our total liability for any claim is limited to the value of the work or goods supplied.

Intellectual Property

All content on this website, including text, images and logos, is owned by or licensed to AK Heating & Ventilation Limited and may not be copied or reused without our permission.

Governing Law

These terms are governed by the laws of New Zealand, and any disputes will be subject to the jurisdiction of the New Zealand courts.

Contact Us

AK Heating & Ventilation Limited
477 Greers Road, Bishopdale, Christchurch 8053, New Zealand
Email: info@akheating.co.nz | Phone: 022 608 0704